For veterans, currently serving personnel and their families.

If you're not sure which service is right for you, or you just want to talk to someone, contact one of these services online, over the phone or in person.

Including NHS specialist mental health services and veteran breakfast clubs.

Help with career transition, jobs for ex-military personnel and jobs for families of those currently serving.

Support for those caring for someone who served in the armed forces, and for families of serving personnel with caring responsibilities

Including blue badges and bus passes.

Help applying for Hertfordshire schools or housing, plus paying for housing costs.

Advice and signposting

If you're not sure which service is right for you, or you just want to talk to someone, contact one of these services online, over the phone or in person.

Op COMMUNITY

OpCOMMUNITY is a dedicated telephone and email helpline for members of the armed forces community needing advice and guidance on services including NHS and social care. It is designed for former and serving personnel of the Armed Forces, their family members, carers and reservists living in Hertfordshire and west Essex. 

Email: hcns.HWE-AFCfamiliesveterans@nhs.net

Phone: 07940 177 581

Forces Connect

The Forces Connect app and website are resources designed to support the Armed Forces Community, including serving personnel, veterans, and their families. Developed through a partnership of local authorities and armed forces organizations, Forces Connect provides access to a wide range of services and support, from health and housing to employment and education, easily filtered by subject and location.  

Please note that this app is provided by a third party. Hertfordshire County Council (HCC) did not develop this app and has no control over its content or functionality.

Support for veterans on GOV.UK

GOV.UK has dedicated support guidance for veterans. Support for veterans and their families can help veterans find the information they need categorised by life stages - housing, employment, mental and physical health support, illness or injury, bereavement, care needs and more. 

A searchable directory lists both government and charity support available to veterans and their families, allowing veterans to find help locally and nationally. You can search by topic and location for easy access to appropriate support.  There is also a helpline which can provide information and referral support by telephone: 0808 802 1212.

Veterans Services

Veterans Services (previously Veterans UK)
Veterans Services provide tailored, one‑to‑one welfare support to serving personnel, service leavers, veterans and their families. Their support brings together several specialist services to ensure individuals receive coordinated, holistic help when they need it.

Their services include:

Veterans Welfare Service (VWS)

Provides personalised welfare support to veterans, serving personnel, and their dependants. The VWS helps with:

• transitions from service to civilian life
• bereavement support
• changes in disablement
• assistance with completing forms for compensation or benefits
• support for those with enduring or complex welfare needs

Defence Transition Services (DTS)

Offers dedicated support to service leavers and families who may face challenges transitioning to civilian life. DTS helps simplify access to support across areas such as housing, finances, employment, health services and general wellbeing.

Integrated Personal Commissioning for Veterans (IPC4V)

Delivers tailored support for service leavers with complex physical, neurological or mental health needs resulting from a service‑attributable injury. IPC4V ensures individuals have a personalised care plan and access to coordinated support across health and welfare services.

Find out more:
Visit the Veterans Welfare Service group on GOV.UK for further information or to make a referral.

The Muster Point CIC

The Muster Point CIC supports veterans, serving personnel, and their families in Stevenage and nearby areas.

What they offer:

• Peer Support & Social Activities: Coffee mornings, drop-ins, and events to reduce isolation and build connections.
• Employment & Skills: Help with CVs, job applications, and training for civilian careers.
• Mental Health & Wellbeing: Safe space for conversations and signposting to professional services.
• Family Support: Activities and resources for families to stay connected and supported.

Email: support@themusterpoint.org.uk

Location: Fairlands Valley Park, Six Hills Way, Stevenage, SG2 0BL
Times: Tuesdays 10am – 12; 2nd Sunday monthly 12–2pm

Support in a crisis scheme

HertsHelp provides a free helpline to give you the support and advice you need in difficult times. They'll make sure you get the help you need by directing you to specialist support services who can give you confidential and anonymous advice. 

Call 0300 123 4044 for advice Monday to Friday 8am - 6pm. You can also ask to be contacted.

Veteran Friendly accredited GP practices

Find a local practice who is accredited through the Royal College of GPs Veteran Friendly GP Practice Scheme.

Is your GP interested in joining the scheme?  Share information with them about the benefits and how to join the scheme.